FAQ
I JUST PLACED AN ORDER. WHEN WILL I RECEIVE TRACKING INFORMATION?
Upon receipt and verification of payment, we will ship your order within three business days. Tracking information will be uploaded via the Shopify (or other) website where your purchase was completed.
I RECEIVED A PRODUCT, AND I WOULD LIKE TO RETURN IT. HOW DO I INITIATE A RETURN?
All sales are final unless return is authorized by us at our sole discretion. All returns require prior authorization. See our return policy page for more information.
HOW DO I CONTACT THE JAY KAY SPORTS AND COLLECTABLES?
If you have any questions or comments for us, please contact us at jaykaysportsandcollectables@gmail.com with all of your details and we will get back to you within 48 business hours. Thank you!
CAN I BUY PRODUCTS IN BULK?
Yes! If you are interested in purchasing product in bulk, please contact jaykaysportsandcollectables@gmail.com
ARE YOUR ITEMS AUTHENTIC?
All items that are sold on Jay Kay Sports and Collectables are authenticated by trusted third party authentication companies in the industry listed on each product page. We guarantee the authenticity of all items on our website. Please note that we will never guaranty authentication by any authenticator other than the one that issued the certificate of authenticity received with your item. Any attempt to "cross-authenticate" one of our items immediately voids all warranties and rights of return.
